Privacy Policy

1. What we collect

When you use SessionScribe, we process: a call or session transcript, or notes, that you paste in; standard technical data (IP address, browser type, pages visited) collected automatically via Google Analytics; and payment confirmation data from Stripe (we receive confirmation that a payment succeeded, never your full card number).

2. How we use it

We use the data you submit to generate a free topic summary and one insight, and, once you pay, fully structured notes and a client follow-up email draft, and to operate, secure, and improve the Service. Pasted transcripts and notes are processed to generate your notes and are not shared with anyone other than the AI processor named below. Do not paste any information you are not permitted to share with a third-party processor, including protected health information.

3. Third parties we share data with

We do not sell your personal data to third parties.

4. Data retention

Reports are stored on our servers, keyed by a random, unguessable identifier, so we can show you your result and let you retrieve it later. We retain this data only as long as needed to operate the Service and respond to support requests; you can request deletion at any time (see Contact below).

5. Cookies

The Service uses Google Analytics, which may set cookies to distinguish visitors. No advertising or cross-site tracking cookies are used.

6. Your rights

Depending on where you live, you may have the right to access, correct, or delete your personal data, or to object to its processing. To exercise any of these rights, contact us using the details below.

7. Children

The Service is not directed at children under 18 and we do not knowingly collect data from them.

8. Contact

Questions about this Privacy Policy, or requests to access or delete your data, can be sent to o.guzey@crtable.com.